Head of Project Management Office

Job Description : HEAD OF PROJECT MANAGEMENT OFFICE DUBAI · ?Orchestrate Objective and influence all change activities across BUs and S&D · Head of PMO will be responsible for driving and overseeing change, collecting and analyzing data points from different Change Champions (CC) across all initiatives, and communicating changes to Change Leaders (CLs) on a periodic basis and the Board (during quarterly reviews) · PMO to inform all relevant stakeholders (S&D and BU CEOs, BU and S&D Sales Heads, and Channel Managers) of changes and to request for appointment of CCs, who will be responsible for leading specific change initiatives, ensuring compliance with changes, and communicating progress to PMO · Multiple CCs from BUs and S&D can be assigned to each initiative (i.e. 3.1 MSR, 3.2 S&OP, 3.3 TMI Quarterly Forum, 3.4 MOU Development, and 3.5 AOP). · Once CCs have been identified, PMO to onboard CCs to inform them about the change initiatives, their role, responsibilities, and benefit. · Head of PMO responsible to set Governance Mechanism to ensure time bound implementation of Change Initiatives and Escalation Mechanism to remove the roadblocks. · Head of PMO should be able to link the impact of change initiatives on Business Results in Short/ Long Term. Need to identify relevant measures to ensure that each initiative can have specific measurable benefits and its being delivered. Roles & Responsibilities: · Develop in-depth understanding of the business and continuously enhance it in order to proactively identify performance-improvement opportunities across the company · Project management: Own, plan, prioritize, and track a pipeline of ‘BOOST’ change initiatives across the business to maintain his/her own and the entire PMO team’s focus on the top business priorities which will be aligned with all parties. · Manage a team of senior professionals to drive the change · Create ‘personal value-add’ by initiating, steering, and completing initiatives in his/her own ‘spike’ area of expertise, including leading by example, and setting the high bar in terms of work quality and impact · Formulate hypotheses around the identified opportunities, which are testable through both quantitative and qualitative analyses · Create detailed workplans with a systematic iterative update cadence for continuous alignment and careful change management with key BU/cross-functional stakeholders · Plan and execute – in a direct and hands-on way – the required analyses to identify the problem root causes and high-impact solutions, including the quantification of financial benefits · Synthesize analysis findings into actionable ‘So What?’ recommendations, delivered in well-structured documents – both in writing and verbally in a constructively assertive way · Work closely with stakeholders at the S&Ds and BU levels to jointly devise actionable implementation plans for full ‘buy-in’ and partnered implementation of BOOST recommendations · Track the progress of key initiatives, including taking personal corrective action to get stalled initiatives back on track to success; intervene to prevent and fix conflicts arising out of initiatives · Take stock of completed initiatives in terms of identifying key success factors and implementation risks to apply the learnings to driving the success of future projects · Develop internal in terms of toolkits, fact-based Points of View, financial/non-financial models; and dashboards to share best practices across the organization · Build strong cross-functional and personal relationships both inside and outside the organization to learn continuously how the PMO team can support the business. KPIs · Income Statement: Trade spend abs/% of revenue; COGS abs/%; Opex abs/%; GM abs/%; PBT abs/% · Demand Supply cycles · Monthly Business cycle and S&OP · Project-specific KPIs: On-time project completion; Project sponsor/stakeholder NPS score. Qualification: Master’s degree from a reputed university. Work experience requirement: · 15+ years of Trade Marketing and commercial operation for FMCG products in both principle company and distributor OR an external advisor with a reputed operations consulting firm (e.g., AT Kearney) managing the FMCG commercial projects. · Hands-on implementation of complex change management initiatives across AOP, Monthly Business planning and S&OP, with demonstrable financial benefits · Management of a team of senior experienced professionals, often working in remote locations across the company’s international network of operations · Assignments in major GCC countries. Competencies: Advanced Excel/Tableau Analytical Ability Business Acumen and domain knowledge Finance & Analytical Skills (P&L) Leading and Managing Change Ownership & Result Orientation Planning & Decision Making Project & change Management Self and Team Management Strategic Thinking

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