Retail Head

Job Description : RETAIL HEAD RWANADA Reports to: Chief Marketing Officer Location: Kigali, Rwanda with frequent travels across Bboxx East and Western African operations You will be responsible for creating innovative strategies and the associated project roadmaps for improving sales, agent network management and developing effective tools which will help Bboxx operations to surpass their sales targets and a sustainable retail network. Identify vision to realize 10X increase in sales in Bboxx markets Define and deliver on the short and long-term sales strategies relevant for each Bboxx operation by conveying the commercial B2C sales objectives to the local markets effectively. Ensure retail best strategies are followed in all Bboxx Operations in Africa Own the B2C sales targets of all Bboxx operations and monitor commercial results and re-define strategies and processes in collaboration with Managing Directors and Head of Retail Operations. Find clever ways to analyze the sales results in order to find improvement opportunities Identify a set of key projects that will enable Managing Directors of Bboxx operations to meet their sales targets/objectives. Work closely with the Marketing team to ensure the B2C value propositions are in line with the brand vision and communications framework. Analyze sales channel strategy and structure, especially the agent sales network. Review the incentives in place and propose recommendations through a business case with clear ROI. Provide coaching and training to the Retail team across Bboxx operations and improve Skills of the retail team. Provide training, scheduling, coaching, and managing sales teams to meet sales objectives. 10+ years’ experience in a senior marketing/sales role leading and coaching a team. Proven success stories of performing above expectations on strengthening company’s sales channels & sustainable strategies. Team player capable of effectively communicating with a large variety of external and internal stakeholders (at Group and Country Operations level) Strong analytical, organizational, and creative thinking skills. Knowledge of data analysis and report writing Excellent written and oral communication skills, fluency in English, Fluency in French is a plus. Experience in the off-grid energy sector would be a plus Familiarity with Agile Project Management frameworks Experience with the Human Centred Design approach

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