General Manager

Job Description : GM AUTO DUBAI exclusive authorized dealer of a top European luxury car manufacturer who are looking for a General Manager for their UAE operations. Responsibilities: · Oversee all departments (Sales, Service, and Parts) to ensure profitability and efficiency · Support, mentor, and engage with all management positions · Manage daily operations, recommend and create improved course of action where necessary · Responsible to control expenses and maintain customer satisfaction · Build strong customer relationships · Manage company processes · Stay current on market knowledge · Maintain a balanced inventory in new and used vehicles · Create a positive sales culture for the team focusing on employee retention · Respond to customer complaints, ensuring a high level of customer satisfaction is achieved Requirements: · Must have a minimum of15 years in auto sales and 5 years’ experience in UAE as a General Manager, Deputy General Manager, or General Sales Manager in the luxury car space (candidates from high-volume brands will not be considered by the client) · Have a record of outstanding sales achievement and excellence in customer service · Strong aftersales knowledge and experience is essential · Be a process driven coach/mentor who can lead an existing group of dedicated employees · Have strong selling skills to take the dealership to the next level · Be a hands on daily leader who stays involved in all parts of the operation · Have a strong attention to and appreciation for detail · Professional appearance, strong work ethic and integrity

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