Hotel Manager

Job Description : HOTEL MANAGER DRC 20+ years experience • Skills in management, marketing, human resources management, financial management, accounting management, administrative management, hospitality training; • Knowledge of the legislation in force in matters of hygiene, safety, environment and tourism; • Knowledge of the French language with easy expression; • Have a high sense of contact and collaboration; • Know how to adapt to irregular hours. Weekends and vacation periods are often more intense periods of activity for him/her; • Versatility, availability, flexibility, flexibility; • Maintain or increase the turnover of the Hotel by seeking to attract an ever-growing clientele. It may also decide to charge lower prices at certain times of the year to achieve a maximum filling rate in all seasons ; • Sell your establishment to travel agencies, businesses, local authorities and / or by participating in trade shows, to diversify your clientele ; • On a daily basis, he ensures customer satisfaction and loyalty. he controls the comfort, reception and quality of services ; • Ensure the management of the establishment: he/she designs the budget and sets the financial objectives to be achieved, he supervises the accounts, he advises the General Management of the investments to be made to fit out the hotel or Decorate it and thus give it its particular style ; • Manage the staff: he/she organizes and controls the work of the various departments; • Represent: he/she is the ambassador of the establishment, he/she is called upon to represent the hotel, at a local level, or in trade shows and takes care of the promotion of the establishment. He/she represents general management and plays the role of intermediary between the various departments and the latter.

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