Deputy General Manager

Job Description : DGM MALIDIVES Accountable to manage all Integrated Facility Activities as directed by the GM according to the signed Contracts, SOW and company standards. · Overseeing the day-to-day operations of the organization. · Oversee the operational management of the organization and workforce and resource decisions in each department. · Responsible for the development and implementation of the strategic and operational plans of the Company. Accordingly, to oversee, implement and control the strategy for operational management and continuous improvement of the level of services so as to exceed performance within agreed budgets. · Interface with, foster and develop effective collaboration between departments/services within the Company. · Manage and develop direct reporting staff. · In conjunction with the GM and the Financial Director, control departmental budgets ensuring that revenues and expenditures are on track to meet the agreed targets. · Work hand-in-hand with the GM and provide all necessary operational support. · Ensure internal control and processes (per Company policy) and SOPs in each department are adhered to. · Manage and grow key relationships with clients through daily contact and regular face-to-face meetings. · Ensure with each HOD that best-practice methods for efficient work-flows, processes and reporting are adhered to in each department. · Devise and implement best-in-class operational manuals for management. · High quality delivery in fields of project planning, management reporting and analysis. · Write regular activity and development reports for senior management covering all aspects of engagement. · Play key role in analysis, planning and roll-out of internal operational efficiency program for delivery. Incorporate best-practice methods from premium level management. · Monitor the benchmarking and achievement of consistent level of delivery and presentation in line with client expectations. · The position requires extensive hospitality experience leading and managing as a DGM, 3-4-star hotels, resorts, cruise ship or other multi-faced venues in a tropical environment. · Leadership by example promoting corporate values, · Driving positive morale of the whole team, · Execute responsibilities and set realistic objectives to all staff · Ensure all work is completed in line with management directives, · Self – motivated, results orientated, and performance driven, · Values the importance of working with integrity and utilizes best ethical business practices, · Winning and Cooperative Attitude · Knowledge of all corporate policies and procedures, regulations and line of authority, in everyday business practices and especially while hold operation meetings with clients. · Strong communication, presentation, and language skills · Highly exposed and interact well with cross-cultural environment

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