Operations Head

Job Description : OPERATIONS HEAD ETHIOPIA FOR E COMMERCE As a Operations Head you will provide leadership, management and strategy to the business Further responsibilities will include : - Overseeing operational improvement across all areas of the company - Creation of a long term strategic and financial plan. - Monitoring company activities and ensuring the business operates within guidelines. - Formulating company policies and strategies with a view to driving growth. - Advising on the future growth of the business. - Providing strategic analysis, forecasts and projections to the business. - Ensure customers receive the best possible service at every point of interaction with the business - Manage key portfolios (e.g., finance, marketing, merchandising, operations) - Maintain oversight of the business plan, financial performance and risk factors - Support in managing key supplier relationships together with the respective line manager - Support in key negotiations with suppliers to drive margin and payment terms - To build brand and value proposition, through smart marketing, website optimisation, and merchandising - Ensure that best practices are implemented and adhered to - Achieve aggressive sales KPIS and expansion plans - Ability to multi-task across time-zone market. Requirements : - Relevant degree, qualification or recognition - Minimum of 10-15 years in a management role, in a blue-chip FMCG Company and/or retail/e-commerce company experience. - Understanding of African retail consumers, and preferably an understanding of online consumerism - Track record of personal achievement and people leadership - Entrepreneurial spirit, strong analytical skills and hands-on attitude - you should be 'hungry', excited by a fast-paced environment, and keen to build an incredible team - People management experience - Brand or marketing experience would be highly advantageous - Strong financial Acumen with a highly analytical outlook.

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