Retail Outlet in Charge

Job Description : RETAIL OUTLET IN CHARGE ANGOLA Department: Footwear Retail Business Work Location: Angola (Luanda) Educational Qualification:BBA [Retail] / MBA [Retail] / PG Diploma in Retail Management Experience: 8 to 10 years of Retail Purpose of the Position (Job Summary) ======================================= · This position is the Incharge of the Retail Outlet. The incumbent will be accountable for achieving the target, stocks, cash transaction, hygienic and settlement of all claims and complaints. · The incumbent will provide direction and leadership to the outlet staff. · The incumbent will play a vital role in establishing the road map for expansion of footwear business - Opening SIS & EBOs also so as to get significant contribution in groups business. · Product Portfolio & Visual Merchandising management · The goal is to manage retail stores in a way that boost revenues and develop the business. · Keep abreast of market trends to determine the need for improvements in the store in the light of opportunity & competition. · Analyze sales and revenue reports and make forecasts. · Ensure the store fulfils all legal health and safety guidelines. Key Roles and Responsibilities ---------------------------------- Financial -To be responsible for achieving agreed sales target. -To be responsible for cash transactions at the outlet (sale & deposit in the bank should be reconciled) -To be responsible for proper checking of daily expenses at the outlet. Customer Oriented -To run social media campaign to Increase footfall -To ensure settlement of all claims and complaints of his outlet. -To ensure that all the customers are attended to properly with equal importance. -To organize special promotions, displays and events. People-Oriented -To ensure smooth functioning of outlet and resolve in case of any problem. -To ensure staff reports on time and to wear the company-provided uniform. Internal Business Process - To maintain proper stock at the shops and ensure proper rotation of stock. -Responsible for proper display & Hygienic at the store. -To be responsible for the generation of Daily sales reports, cash reports, monthly closing reports etc. Competencies Technical Behavioural 1.Retail Selling Skill 2.Knowledge of Retail ERP Software Functional 1. Proven leadership skills 2. Strong interpersonal skills 3.Customer Orientation 4. Team building Key Responsibility Areas Quantitative 1. Sales Achievement (achievement against target) 2. Stock reduction of discounted articles. 3. Audit Report · Qualitative 1. Improve Adherence to Key sales process. 2. Customer Service

---