General Manager Human Resource

Job Description : General Manager - Human Resources for a leading Business Process Management Company based out at Metro Manila in Philippines. Job Responsibilities: · Work closely with the Business Leaders to provide strategic HR support to address core business needs. · Partner with Group leadership by serving as an Advisor in both a business and people related capacity. · Drive execution of major HR initiatives and training. · Facilitate career development by providing guidance and training plans based on individual and organizational goals. · Provide consultation to leaders in identifying and developing key engagement drivers and supporting strategies to align robust process. · Serve as an escalation point for complex engagement issues while providing guidance and intervention, as appropriate, to resolve grievances. · Mentor HRBP’s on best HR practices to ensure compliance to the organization’s policies. · Analyze trends and making recommendations on Talent Acquisition and Talent attrition Management along with effective retention plans. · Advise and drive promotions and transfers decisions. Oversee HR team’s execution of these transitions. · Effectively address management requests for analysis on key performance indicators relating to people issues. · Facilitate the assessment of knowledge/skill gaps by the HR Business partners while personally driving the identification of leadership development needs for Managers; drive adherence to training participation. · Drive Employee satisfaction programs to improve morale and retention. Promote an environment that encourages associate growth. Review results of People Surveys and work with leadership to drive change. Additional Information: · Solid expertise in HR functional areas including Employee engagement performance management, staffing, training, compensation and benefits · Demonstrated ability to drive HR processes and to deliver high quality HR services in a fast paced, high change environment. · Must have a strategic approach with demonstrated effectiveness at working with the leadership team to design and execute human capital strategies necessary to achieve positive business outcomes · Experience in coaching and mentoring leadership to next level, being and effective sounding board for the Operations Leadership will be important · Able to provide insights and recommendation on people · Should be ethical and empathetic · Great team player and ability to work effectively in a matrix organization environment · Strong written and oral communication essential · Strong at planning and multi-tasking Qualifications: · Master's Degree in HRM with 15+ years of relevant experience.

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