Senior Manager

Job Description : Senior Manager, SC Operations Department -Warehouse Operations Location: Mumbai Team Size (if any): 30+ CTC - 15-20 Lac Experience 8 - 10 years same logistics This position is responsible for the management and leadership for high-level service and profitability of the multiple operations within India to achieve the operations key performance index and the required service standards. This includes managing the warehousing, inventory management system & physical distribution operations. Area of Responsibility • Provide strategic leadership and directions for assigned divisions of a facility. • Lead and manage the assigned logistics operations site including monitoring and achievement of Operation Key Performance Index and responsible for overall performance. • Review and management of Revenue & Expense of operations including Continuous monitoring of expenses and accurate application of revenue. • Monitor and analyze I & E of the operations, establish business controls and provide solutions to reduce cost and increase revenue. • Manage and develop the operations team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments. • Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service, and Supplier Performance). • Drive Lean Warehousing System Regularly reviews . • Monitor and track all warehouse, transportation and administrative costs associated with their assigned responsibilities. • Assist the Team in the implementation of work improvement projects. • Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials, and supplies in the warehouse. • Prepare, maintain and update SOP documentation of processes to meet customer requirements. of in logistics operations management providing overall direction, implementation, and continuous improvement in operations. Must have at least 5 years 3PL working experience at management level handling client from Hi-Tech, consumer background. • Strong business acumen and operational logistics background. • Ability to the re-prioritize workload to support urgent requests from various operations. • Superior Customer Relationship management skills • Strong, capable Organization Leadership skills • Strong written and oral communications skills Technical Skill: • In-depth knowledge of Warehousing and supply chain modal • Demonstrated Accounts Management competencies within 3PL. • Prior P&L responsibility • Strategic thinking ability with proven implementation results

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