General Manager

Job Description : GM KENYA FOR BUILDING MATERIAL manufactures and trades in steel, electrical, water, hardware, and telecom solutions. is looking for General Manager to direct, promote, and coordinate the operations in a manner that will optimize the organization’s human capital, market share, and savings, improve efficiencies, help achieve the mission and goals, and result in outstanding customer service. Responsibilities will involve supervision, public relations, marketing, profitability and sales, excellent customer service, reporting, and capital requirements. Job Description:- Supervision Develop and communicate company goals and results to all stakeholders. Develop and review the budget with the departmental heads within the agreed framework and deadlines. Review progress as compared to budget with all stakeholders. Hold timely and objective Head of Department meetings. Select, capacity build, supervise, and support the team to achieve their individual and team targets. Create and maintain an environment in which employees willingly perform at maximum capacity. Ensure the assignment of employee responsibilities and maintenance of accurate role profiles. Supervise maintenance of preferred staffing levels as per approved manpower. Develop, implement and review performance standards in conformity with the industry and relevant legislations. Complete and administer a yearly performance review with all direct reports. Plan for and provide opportunities for employee advancement and development. Continually build personal skills and knowledge in conformity to the employee and Company goals. Develop, review, enforce and uphold all company policies and procedures. Ensure company facilities and equipment meet all legal and statutory requirements as per all relevant legislative bodies. Supervise maintenance and housekeeping of all company facilities and assets. Business Planning and Risk Management Co-­?ordinate the development of the company's annual business plan and its monitoring, evaluation, and management of any significant issues that might affect progress. Develop, operate and evaluate a risk register that identifies key risks that could have a significant effect on the company and ways of addressing the risks. Report progress on the business plan and risk register providing updates to the Executive Director. Establish and achieve profitability goals Oversee performance of purchasing functions to ensure the greatest value, while taking advantage of all discounts. Oversee pricing and inventory policies designed to price competitively and achieve desired gross margin Establish and achieve profit expectations. Establish and achieve sales goals Establish sales goals and develop plans to achieve them. Ensure the maintenance of inventories at economical levels to assure service with a minimum of delivery delays, yet maintain inventory turn goals. Supervise and monitor sales staff and sales efforts to achieve the set targets. Review daily reports. Review sales results with staff regularly. Ensure employees have the knowledge and information needed to achieve market share growth. Financial management in collaboration with Shared Services Work closely with the team to prepare the organizational budget. Implement financial procedures and review their effectiveness. Produce quarterly management accounts for the Board of Directors. Liaise with the Financial Controller for the compiling of the end-of-year accounts. Manage relationships with key financial partners ensuring that all conditions of business are met. Business Development Produce a Business Development Strategy with SMART targets. Work together with the rest of the sales team to implement the business strategy. Support staff members to achieve strategic goals. Take the lead on major sales-related issues. Develop sound working relationships with other organizations and within the business community. Personally and officially represent the organization when participating in the community. Develop confidence in and understanding of the organization. Adhere to and promote all department and company policies and decisions. Promote participation of employees in the company Build a positive organizational image. Quality and service Ensure all products meet acceptable quality standards. Ensure all customers receive courteous and efficient service from all employees. Handle claims and complaints promptly with the objective of comprehensively resolving the same. Promote outstanding customer service. Submit monthly reports, general information, and recommendations to the Board of Directors. Assist the board in formulating policies and provide all facts needed for Board decision making. Make policy recommendations and carry out board policies. Arrange for Board review of insurance, banking, auditing, and other Board-approved relationships. Capital requirements Present annual budget to the board. Obtain authorized approval from the board of directors before purchasing any fixed assets as per Company policy and procedures. Obtain approval from the board of directors prior to the sale of any fixed assets.

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