Business Head

Job Description : NATIONAL CONCEPT BUSINESS HEAD KSA 20+ years experience KEY RESPONSIBILITIES The job holder will be responsible for planning and driving retail operations through the implementation and maintenance of professional retail standards across stores in KSA; thereby maximizing sales, maximizing profitability, optimum Inventory Utilizations, increase in customer satisfaction & commercial development. 1) Sales and Commercial Performance 1. • Prepare and participate in the preparation of sales budgets • Maximize sales and profitability of the concept • Maximize productivity targets ( sales per sqft, ATV, Conversion etc) • Formulate and implement retail strategies & procedures in discussion with the Territory & Concept Heads • Control costs within budgetary guidelines • Identify internal and external commercial opportunities • Ensure effective Stock and Space Management • Conduct SWOT review to analyze the customer profile • Provide monthly feedback on competitor and event activities • Suggest improvements based on benchmark practices 2. 2) Operational Standards and Management • Prepare Territory operating plan (new store, seasonal and store) and ensure effective implementation • Ensure all the stores are in compliance with the store operating and customer service standards • Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety standards • Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company • Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally 3. 3) Inventory Management & Stock Distribution • Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage) • Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken • Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action • Ensure pricing of merchandise as per norms and matrix format • Provision of monthly feedback to Concept on sales, stock positions and product feedback 1. 4) Business Management & Development • Strategize and seek opportunity for concept expansion in the territory- Properties • Manage roll-out of new projects and time bound implementation of projects • Research and look for good property and locations • Understand Territory dynamics (demographics, consumer behavior, market understanding etc.) 2. 5) People Management • Manage and support in team recruitment • Conduct staff welfare activities (housing and transport) • Ensure that all new recruits understand their job and inducted well within the company • Assist Area retail manager in grievance handling and disciplinary actions • Ensure skill development of showroom staffs through Learning & Development • Monitor and appraise the performance of retail staffs in coordination with ARM and developing individual career plans. • Set KRA's for direct reports and conduct performance appraisal • Oversee staff deployment and drive motivation levels of the direct reportees. MUST HAVE · A Candidate with retail experience in KSA would be preferable · Minimum of 12 years experience in Retail · Should have Home & Furniture experience for 3-5 years · Should have handled large format retail/Hyper mart. SOFT SKILLS · Strong Business Acumen · Strong Negotiation Skills · Relationship Management · Influencing Skills · Leadership Skills TARGET COMPANIES · Leading Home Retailers in India, South Africa, UK and the Middle East

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