IT and Infrastructure Head

Job Description : IT AND INFRASTRUCTURE HEAD DUBAI · Lead the IT operations and manage the infrastructure to support and align with the overall business objectives. · Help define the policies and standards; take responsibility for governance and ensure compliance throughout the business. · Research, design and implement technical solutions for business needs. · Maintain and provide technical leadership, guarantee SLA's are met, ensure IT infrastructure 24/7 availability, and overall capacity for recovery. · Document procedures, technical designs, performance reports, problem determination and update ticketing system. · Hands on infrastructure administration and provide 3rd level support when needed. · Coach, ensure knowledge transfer and mentor junior team members. · Lead the team to support the day-to-day IT operations related to the Firewall, networks and telecom, Servers, identity and access, security, patching, and endpoint management. · Be responsible for the Microsoft Office 365 and Azure environment. · Oversee backup management for disaster recovery and ensure maximum system availability and performance. · Control budgets and identify cost efficiency opportunities to ensure corporate policies and objectives are met within financial constraints. · Negotiate with technology service providers and ensure providers meet technical needs. · Support in the development and implementation of network and systems security operational policies and procedures that contribute to managing cyber security risks throughout the organization. · Fluency in the French and English language is an absolute must have. · You will have over 10 years of experience in IT Infrastructure and Operations with at least 5 years of leadership experience. · A strong background in a Microsoft environment with hands on experience with cloud, servers, Azure AD, security, etc. · Deployment experience of cloud technologies like Office 365, Azure, etc. · A strong knowledge of network management and security. · You would need to have experience of working in an industrial business (Oil and Gas, Construction, Waste Management, Mining, etc). · The ability to work with all types of IT related systems and can adapt and manage the integration of these into the existing network. · Strong communication and leadership skills.

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