General Manager

Job Description : GM SPARE PARTS AUSTRLIA A rare opportunity currently exists for a seasoned leader to take on our newly created General Manager Parts role and join our Operations Team in Springvale. About you Due to growth in both our people capability and product scope, we have an exciting opportunity for a dynamic people leader with a working knowledge of Parts to lead our team. If you identify with this, and consider yourself a leader who walks the walk when it comes to customer experience and is well versed in working alongside a large national parts team we would like to hear from you. The Role As the General Manager of Parts at Adaptalift, you can expect to take a hands on approach to all facets of the role including: Operational management, Customer Service Standards, Process Improvement, Finance and Management. This is a role that will allow you to lead from the front by setting the standard for our high customer service and our commitment to process improvement. This hands on role will see you have an involvement in our day to day business and support our Parts team by drawing on your experience as a people leader. You will also be instrumental in setting · Ensure that any compliance risks are addressed promptly in conjunctions with parts, service and state managements. · Develop and maintain relationships with key parts suppliers · Strategically identify opportunities for product extension and other aligned markets · Demonstrate a commitment to process improvement by understanding the existing structures and working with the Adaptalift team and management to improve our systems and processes. · Lead and coach direct reports, including supporting with change management · Monitor pricing and sales margining and deliver national parts budget. Skills and Attributes Whilst experience in Parts is a core essential to your success, it will be your people leadership and passion for process improvement that will be the key to success in this role. Joining Adaptalift as our GM of Parts is to join an organisation who is actively finding ways to improve and grow. With exciting projects happening, we are looking for a leader who shares our commitment to customer service and lives this in all their interactions. As a people leader you can expect to work closely with your managers across the country. About Us The Adaptalift Group is Australia’s largest privately owned material handling equipment and software solutions employer. The Group includes Adaptalift Hyster, Adaptalift GSE, Combilift Australia, and Speedshield Technologies and employs approximately 450 people across multiple locations throughout Australia.

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