Modern Trade Head

Job Description : Head of Modern Trade ZAMBIA The Head-Modern trade is responsible for recruiting and training new Team leads, developing Sales Coordinator leadership, and delivering annual new sales objectives in an assigned territory by driving the sales process and using effective performance management techniques. As Modern Trade Head, person should be organized and able to analyze the performance metrics and develop improvement/growth plan. This person will be responsible for managing strategic customer accounts at a national level, maximising all opportunities for sales within the accounts. Responsibilities: • Analyzing performance and drawing up action plans. • Establishing strong relationships with staff and clients. • Drive Recruitment, screening, and training of new merchandisers and promoters. • Driving regulations, guidelines, and policies, and ensuring staff does the same. • Researching current industry/market trends and using knowledge for business improvement. • Set monthly Targets and measure results vs. goals. • Identify performance improvement areas and provide recommendations. • Communicate performance levels including areas of concern to management. • Liaise with Category Teams on Brand/Sku/product focus • Implement channel vision and business strategies, while managing resources to efficiently meet business needs • Hire, train and guide Team(Merchandisers & promoters) to meet expected goals. • Develop action plans for improving Team & individual performance. • Develop competencies and skills in individual team members and the team that leads to meeting or exceeding goals • Establish local networks and sources within the territory to find qualified new/replacement candidates • Evaluate and improve training process • Manage the identification and implementation of a “best practice” approach to procedures and workflow activities for functional area through routine process analysis Ket skills: Analytical Ability Results oriented behaviour Team Coaching/Team Building Negotiation Skills Ethics & Integrity Managing change, adaptability and dealing with uncertainty Problem Solving & Decision Making Established understanding of Modern trade, formal trade operations (Sales/Marketing), Evaluating and recruiting future line of potential sales and merchandizing team, Strong skill set in Analysis, strategy development, Continuous skill development of team and delivering results with minimum supervision. Qualification: Preferred Bachelor’s degree in business administration, Marketing, or closely related field which will provide knowledge of the principles, practices, and administration of Formal trade and Modern trade channels business. 10+ years or equivalent in experience of FMCG / Beverage’s domain, directly involved with merchandiser/promoter management & Formal trade Sales operations. 2+ yrs Africa/ International work experience will have additional advantage

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