Retail Manager

Job Description : RETAIL MANAGER OMAN •A retail manager’s role is to run a store chain successfully (Min 15 to 20 stores located geographically across Oman). •Working on the shop floor of every outlet regularly they are in constant contact with their customers and staff. Ensuring their staff give great customer service as well as dealing with the financial side of the store and people management. Summary of Responsibilities and Duties: •Managing individual outlet budgets •Maintaining statistical and financial records •Planning growth •Promoting and marketing the business in conjunction with The Marketing Manager •Dealing with customer queries and complaints •Overseeing stock control •Maximising profitability and meeting sales targets •Ensuring compliance with health and safety legislation •Preparing promotional materials and displays •Ensuring that each outlet matches the Companies ‘outlet model’ in all respects. •Markets merchandise by studying advertising, sales promotion, and display plans •Secures merchandise by implementing security systems and measures. •Protects employees and customers by providing a safe and clean store environment. •Maintains the stability and reputation of the store by complying with all legal requirements. •Maintains professional and technical knowledge •Maintains store staff by recruiting, selecting, orienting, and training employees. •Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. •Achieves financial objectives by formulates pricing, studying trends, preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. •Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. •Ensures availability of in store merchandise in conjunction with Traded Products Manager •Organizing rotes and holidays

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