Chief Operating Officer

Job Description : COO VIETNAM A Chief Operating Officer is needed in Ho Chi Minh City, Vietnam to manage an international container port still in its start up phase. The COO will be responsible for defining, building, and implementing this companies port operational and technical strategy, whilst ensuring the highest possible service level, work efficiency and quality of rendered services by go-live and after while championing highest standards of of occupational health and safety. The COO is a key member of executive management team and has a direct influence on the company's further growth and development, especially in the areas of capacity planning, facilities and services, shaping the structure, size and dynamics of the organisation he/she controls and influences, as well as identifying talented or high-potential individuals to develop for key managerial roles in the future. Implement, ensure compliance with and uphold highest HSSE standards at the port Lead the operational management team in continuous development of the function Define and execute short- and long-term development objectives, in-line with the approved master plan and refining same as business dynamics shift over time Responsibility for entire operations function of the port across all its businesses Preparation and management of budgets Managing projects supporting optimisation of the port Establishing general plans of development and way of performing tasks Manage, review and forecast costs and cost inflation across the function undertaking measures to optimise costs Setting objectives and managing performance for the function and all its components Together with the CEO, establish and monitor appropriate KPI’s, incentive and pay schemes for all personnel under COO’s supervision Update general management on operating results and share periodic management reports to shareholders Identify and inform CEO regarding substantive new threats or challenges and opportunities to the business (vessel operations, landside operations, authorities), and direct and oversee solutions to these challenges Responsible for all mechanical, engineering and engineering support activities, to ensure that the service levels meet the operational requirements and are aligned to operational targets Manage the technical requirements, formulate technical plans and assist in procurement of port and engineering equipment required for port operations Scan relevant technology and direct development projects to ensure that the latest technologies are appropriately applied and maximised Monitor day-to-day operations to support the strategic objectives of the company Support and contribution to the application of technology and systems used for the purpose of improvement of the terminal's efficiency, cost minimisation and a high level of customer service Provide leadership regarding innovation, awareness and adoption of new tools and technology-enabled work practices that will improve productivity and effectiveness Provide direction to the operations, engineering, and HSSE team and communicate a clear understanding of job responsibilities, objectives, deadlines and performance expectations to subordinated directors and managers. Assist CEO in contingency planning, crisis management and planning for security Together with peers, develop local market expertise, intelligence and contacts and play an active part in key account management and development – in formal, social, and legal activities – as required by the CEO Oversee the development and deployment of key managers and successors within operations Select, negotiate, and finalise agreements with suppliers ensuring a high level of quality and rendered services Ensuring a high level of customer service, internally and externally Coordinate with customs agents, transport companies, port authorities and other statutory authorities, aimed to ensure compliance and high level of satisfaction with the terminal's services Managing efficiency of the employees of the subordinate departments, including care for development, motivation, and discipline of the employees Cooperating with the CEO on business development strategy, particularly in terms of volume and traffic mix development (landside and quayside), timing of same, and adapting it to the company's strategy and objectives, ensuring that customer agreements are honoured Other responsibilities related to work in compliance with the CEO’s directions Completed post-graduate studies in port and/or terminal management, maritime or relevant technical or business field Fluent English, Vietnamese a bonus At least 10-12 years of international experience in similar position Extensive understanding of modern terminal operations and terminal management systems with experience in building solutions which can be horizontally scalable, distributed, resilient, fault tolerant and monitored The ability to continually identify team improvements and proactively manage the process and performance and act on stakeholder feedback Strategic thinker, able to prepare and execute new solutions, supporting business development and strategic direction of the port Excellent communication and cross-functional cooperation capabilities – a team player with positive can-do, result-oriented attitude Leadership skills including project management, change management and ability to adapt to new conditions Solid understanding of the container shipping industry end-to-end and an ability to relate with shipping company and other associated industry managers Experience in cost and productivity optimisation through process optimisation, as well as design and implementation of new operation procedures The port aims to become one of the leading, internationally recognised ports-of-choice in Asia by providing safe, modern, integrated, end-to-end supply chain services including warehousing, bulk cargo handling, business parks, freight forwarding and other full-service logistics products. Most importantly, the port will soon provide the full-suite of container handling services as of Q2, 2023 with the addition of two new container berths, six quay cranes, and nine yard-blocks (including reefer capacity) able to handle over 500,000 TEUs annually, thus putting the port firmly on the regional, national, and international supply-chain and logistics stage. With unwavering support from the port’s shareholders, a customer-focused way of working and an organisational culture with strong values, we believe that success is achieved through investing in and providing opportunities for growth in the safest, most environmentally friendly, and sustainable way.

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