Director

Job Description : ICT Delivery Director – Riyadh, Saudi Arabia · We are now looking for an ICT Delivery Director, who will be driving large and complex professional service engagements towards one of the company’s customers. · You will drive solution definition, design and implementation leveraging industry best practices and the company’s knowledge and capabilities. · You will be responsible for the overall solution, the overall cost estimation and the delivery model (mix of on-shore, near-shore and off-shore resources). · In this role, you will be supporting the engagement manager and the key account manager with your extensive telecom and services knowledge. · You will be responsible for actively seeking to improve the company’s business objectives. · Once the deal is one, you will be the head of the deliver, until the complete fulfillment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer satisfaction and the company’s business objectives since these programs often have visible impact on the business unit and corporate results. · · You will be accountable for Contract fulfillment, managing complex integration/transformation programs, actively seeking to improve top and bottom lines with due consideration to customer satisfaction · You will have overall responsibility for CSR and CFR core-3 team in large and complex customer business engagements · Ensure alignment of the customer solution with the company’s portfolio strategy · Responsible for dimensioning, and scoping of the customer solution · Ability to identify potential sales opportunities/add-on sales · Set-up, manage and deliver the program as defined in the program as defined in the program specification · Drive the scope definition, cost calculation and planning for different players e.g. internal 3PP’s or Consultant · Translate, analyze and define customer requirements · Manage operational relationships with the customer · Manage the program operational relationship with the customer to achieve a high level of customer satisfaction · Be responsible for the contract execution strategy and risk exposure · Manage contract changes and/or amendments during the contract execution · Secure delivery compliance to both contractual and business case requirements · Drives the assigned solution team of the total customer solution · · · Education: Minimum of bachelor’s degree in engineering (IT, Telecom and Computer Science) Master’s degree Preferred · Minimum years of experience: 12+ years of experience in Telecom industry · Domain experience: Managed Services, Digital Services and Networks · Multi-year international experience in Telecom, Professional Services, IT transformation with high complexity is required

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