Country Manager

Job Description : COUNTRY MANAGER NIGERIA FOR PHARMA identify new business opportunities, shortlist the new products for registration after thorough market research and coordinate with HO regulatory department for submission of the dossiers. To prepare launch calendar based on new registration received or expected in near future and to co-ordinate with PMT (Product Management Team) for the launch To coordinate with partner’s and regulatory department for new registrations, registration variations, MOH/FDA queries, plant GMP inspection (if applicable) and any other regulatory related matters on regular basis To ensure achievement of primary and secondary sales targets for the country/countries being looked after. To ensure target achievement for all the products and territories under control To maintain healthy relationship with all stakeholders to deliver desired goals To ensure 100% execution of product wise communication strategy, marketing strategy and campaigns. Also to ensue customer coverage and customer service strategy in each of the territories/countries under control To coordination with Business Partner(s) for smooth day to day functioning To prepare and periodically update the detailed customer lists as suggested by Head Office For example, Doctor Master List, Pharmacy/Pharmacist Master Lists, Wholesaler Master List, Hospital Master List, MOH/FDA/Tender Authority Master List, Patch Master List and any other list required by Head Office To conduct regular Joint Field Work (JFW) in the field with team members & during JFW evaluate the level of implementation of marketing strategies and in case of any gap take corrective actions To conduct on the job training to improve each team member’s effectiveness in the doctor’s clinic & at pharmacy counter in order to enhance prescription support for Rynish’s products & increase the retail availability of Rynish’s products at majority of the pharmacy counters sharpen the skill set of team members To be thorough in product knowledge, therapy knowledge, customer knowledge and competitor knowledge To give product training and to conduct detailing practice sessions periodically for the local field staff. To coordinate with PMT, organizing body and event management company for the smooth execution of Rynish’s participation in scientific conferences/trade fares To avoid/reduce the undesired attrition of local field staff and in case of any vacancy filling it up on priority basis Sales model to be followed in respective country will be a mix of B2B, B2C, B2G, B2Hospitals To build and maintain strong relationship with the key officials of the local MOH/FDA for smooth coordination with them for regulatory matters To collect necessary market details through Retail Counter Prescription Audit (RCPA) and other relevant sources and to submit to immediate superior as and when needed To ensure compliance with HO policies in terms of reporting and also to ensure timely reporting of the team members To ensure submission of Tour Plan, Leave Requests, Self and Local Field Team Expenses as per given guidelines and timelines To closely monitor and control expenses in line with approved budget To maintain healthy business relationship with customers like Doctors, Pharmacies, Paramedics, Wholesalers, MOH (ministry of health) officials, Tender authorities etc. and enhance the image of self and the company To keep a track of customer conversion/retention (MR Wise, product wise, month wise) and to produce the same as and when asked by immediate superior/Head Office To maintain records for overall, territory wise, product wise, customer wise sales, marketing activities and their expenses and other related records needed for business analysis and to produce the same to immediate superior as and when needed To monitor and validate the Return on Investment (ROI) from the doctors/pharmacists To ensure sufficient inventory for each of the products at country level to avoid sales loss. To avoid/minimize expiry at country level To ensure sufficient orders for each of the products from partner (as per the formula suggested by Head Office) on monthly basis or as and when needed To coordinate with Head Office and Partner’s supply chain teams for managing each product’s inventory and timely receipt of stock in the assigned country/countries To ensure timely payment from Partner(s) To ensure that all the NDDS and key products of Rynish are part of respective countries’ major tenders’ formularies. Also to ensure good relationship with Key Doctors/Pharmacists/Tender Authority Officials in order to win the tender The Country Manager must gain sufficient knowledge and understanding about the local laws of the country and ensure compliance with same, so that Rynish’s image and business does not get affected in the country/countries being looked after by him/her

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