Commercial Excellence Manager

Job Description : COMMERCIAL EXCELLENCE MANAGER SINGAPORE A rarely available Commercial Excellence Manager, SEA job has become available at an international consumer goods company. Reporting to the Commercial Excellence Director, you will focus on building a world-class sales team in terms of efficiency and effectiveness for Southeast Asia. Lead the capability building agenda with a structured approach, leveraging the right assessment tools and development methodologies to up-skill/upgrade the key competencies for the various sales roles and measuring its progress over time via a skill-index methodology Drive Sales Force Effectiveness and the execution metrics for all channels Lead the annual sales force diagnostic assessment and capability program to ascertain the competency gaps for key sales roles across the markets and develop the right capability building plan and training content for each individual market Deliver training programmes to upgrade and upskill the sales team on latest retail trend of omnichannel customer management and enable the sales team to embed that into the yearly joint business planning sessions with customers Collaborate cross functionally on relevant training content Identify opportunities to drive efficiency and effectiveness in front-line execution on an ongoing basis by introduction of relevant sales tech tools and having oversight on operational metrics Drive field force productivity through SFA tool deployment and/or through distributor’s third-party SFA systems and facilitate continuous improvements in the metrics with the right sales training programmes Drive in-store execution excellence through perfect store methodology as a standard framework with the markets and ensuring there is a reliable tracking tool in place To succeed in this Commercial Excellence Manager, SEA role, you must have at least 10 years of sales experience in the consumer goods sector. Degree in a relevant discipline Prior experience as channel sales head, regional sales manager and ideally with prior experience in sales/commercial capability building roles or sales training facilitation experience Strong experience from earlier career in managing traditional and modern trade channels Ideally five years of experience managing a sales team and leading sales force effectiveness and field execution Project management/planning skill with good time management Good communication/collaboration skills Excellent selling and negotiation skills Coaching experience is preferred Best-in-class problem solver with strong solution orientation Good ability to influence at all levels, build strong relationships and capacity to work in a matrix, managing and influencing key stakeholders Regional or in-country experiences in Southeast Asia is preferred

---