Chief Operating Officer

Job Description : COO TANZANIA Manufacturing Company is looking for a qualified candidate as the COO to oversee company’s operational processes, and to ensure a superb customer experience. The COO will optimize the company's operating capabilities, employ strategies to maximize customer satisfaction, and manage marketing initiatives. ? Responsibilities; Responsible for increasing company revenue by identifying and developing new business opportunities as well as expanding brand presence. Conceiving and implementing new business plans for the company after approval from the CEO. Analyzing business potential and implementing plans to drive profitable sales, supplementing turnover and achieving desired targets for current operations. Plan and monitor the day-to-day running of business to ensure smooth operations and progress. Lead cross-functional teams, manage existing partnerships, and evaluate company business goals while setting up new partnerships for the company in the fields of sustainability and the digital space. Manage staff and establish and accomplish business objectives. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products for present and future. Oversee key hiring and mentoring, ensuring deliverance. Supervise staff from different departments and provide constructive feedback. Prepare regular reports for upper management/ Board. Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. Ensure legal and statutory compliance for the organization are met timely for all departments without reminders. Oversee overall operations/ General management while reporting to the CEO. Provide KPI’s to subordinates and define job roles to meet company growth objectives. Ensure current systems are analyzed and loopholes are covered. Ensure timely corrective measures are put in place as advised by external agencies such as auditors, lawyers, consultants and be accountable. SOP to be updated at least once a every 6 months to a year. Ensure ERP is being maintained and used properly. Prepare a business plan to be reviewed every quarter. Oversee and coordinate with every department to ensure smooth operations and timely submissions of deadlines by HOD’s and departments. Prepare a monthly operations MIS and compare to the business plan. Ensure growth of business organically in existing sectors or new sectors while keeping the CEO well-informed. Strong and proven leadership and management skills. Effective communication and negotiation skills. Strong business acumen. Detail-oriented and persuasive. Proven experience as a COO, General Manager or similar executive role. Knowledge of business process and functions (finance, HR, procurement, operations etc.). MBA or any relevant studies.

---