IT Infrastructure Head

Job Description : HEAD IT INFRASTRUCTURE NIGERIA Experience : 20+ years Qualification : BSc/MSc/MCA/MBA/MIS (Computers/IT/Systems) Industry Preference : Construction, Steel, Mining and EPC only Job Requirements : - Provides leadership and supervision to the IT Service Desk team, ensuring that appropriate skilled resources are in place to meet required service levels. - Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner. - Provides ITIL Service disciplines, covering Incident, Problem and Change Management. - Provides Citrix, VM and Hyper V support and administration. - Provides Cisco & HP witches, Firewall and Routers support and administration. - Works with COO of IT to establish standards and best practices for managing internal infrastructure, including network, access rights, desktops, servers, internal applications. - Implement policies/standards to improve the quality and efficiency of support services based on ITIL methodology. - Works closely with the IT Service Desk and other Specialist to ensure a timely, robust and comprehensive service transition process. - Strong experience in Data Security & Management - Plan & Organise IT Infrastructure - End to End management co-ordination of the project and responsible for the successful implementation and running of the project. - Hands-on experience with computer networks, network administration and network installation - Handle annual budget and ensure cost effective - To provide users with training and support - Responsible for the timely completion of various tasks within the stipulated budget. - Predict risk factors and eliminate them for the successful completion of the project. Age : Should not be more than 55 years

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