Head of Department

Job Description : HOD BANGLADESH FOR MERCHANT TRADE 15+ years experience · Managing an overall experience of merchants using digital payments and services · Driving innovative partnerships with various payment aggregators · Creating alliance formats and partnership opportunities for enhancing merchant engagement · Promoting products with innovation & development of new payment platforms · Streamlined both Onboarding and Service Operations to significantly improve quality of service delivered to merchants · Scaling up the business for enterprise and socio market segments · Revenue and Monetization of merchant network across product lines- QR Payments, Billing POS, Loyalty etc. · Managing a portfolio of large, mid-sized and standalone merchant partnerships Leading sales and account management teams for merchant acquisition and retention. · Led a team of account managers, service and growth managers to drive merchant growth and retention. · Responsible for generating revenue through cross sell of revenue products. · Setting the targets for the team and investing time and energy in building team capability, knowledge and skills

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