Branch Head

Job Description : BRANCH HEAD KENYA FOR BANKING - 15 to 20 yrs experience in nationalized banks. - 10 yrs experience as a branch head - Candidates have sufficient exposure in handling credit proposals - they must have the ability to analyze a balance sheet and arrive at the credit requirement - Overall control & supervision - smooth & efficient running of the branch - Ensuring that required documents displayed on bank's notice board - Ensuring proper enforcement of security at the branch including cash remittance& insurance cover. - Ensuring proper supervision on bank's cash at counters, at vault, and in transit /sensitive documents & their movements - Ensuring strict adherence to bank's internal policy ,procedures and Guidelines - Ensuring observance of KYC before authorizing to open new account - Ensuring observance of AML policy & proper handling of suspicious transactions - Checking and analyzing Management Information & Reports - Surprise /snap checking of cash and other sensitive items & timely submission of reports to Head Office - Promptly attending Internal Audit reports and submitting counter reply on time - Marketing & Overall Development - Marketing & development of business - Implementing the delivery of sales and the various targets set for the branch - Involvement with business planning - Staff matters - Coordinating the duties of the branch staff - Motivating and developing staff morale & keeping the branch to a high standard - Annual staff appraisals, monthly staff meetings Customer Services : - Attending customers and ensuring prompt services to them - Dealing and resolving customers' complaints - Ensuring that standard of services are maintained - Overall accountability for products and services Operations : - Joint authorization of all payment transactions exceeding other functionary's powers. - Checking accounts & initiating actions if they are overdrawn without arrangements or are in excess of agreed arrangement - Checking of daily vouchers& test checking of branch operation - Checking, control & communicating with customers about high value transactions including outgoing /incoming RTGs. - Checking/Handling all foreign Exchange transactions - Attending all communications of Head office/ customers - Second signatures on Pay orders, Fixed deposit receipts & Demand Drafts - Confirmation to HO accounts for RTGs beyond Kes.2.0 million - Control & supervision on various exceptions allowed at the branch which include, Interest rate, waiver of charges/commissions etc. - Credit monitoring and recovery - Control & supervision on daily expenses, Suspense accounts, deletion /reversal of entries made in Core Banking System. - Supervision and timely submission /collection of outward/inward clearing - Joint custody of Strong Room/cash safe - Any other duty allotted by Senior management

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