Supply Chain Management Head

Job Description : Head of Supply Chain Management. SWITZERLAND In this role, you will have the opportunity to develop the global Supply Chain organization and play a key role in the growth of the company. You will ensure that the Supply Chain continues to support the evolution of the marketplace and responds to the changing consumer journey to deliver the brand volume projections. Your Responsibilities Develop and manage the Supply Chain organization to ensure timely, effective, and accurate execution of operations. Establish and oversee the Supply Chain processes, with a focus on planning (demand, MPS, MRP & DRP) and purchasing, to meet service level targets while optimizing working capital. Take accountability for delivering key performance indicators (KPIs) related to service levels, inventory, and budget. Coordinate with the finance department on matters related to inventory management. Act as the escalation point for Supply Chain issues, resolving any related issues with external production sites and customer service. Engage with senior management as needed. Foster effective and collaborative relationships with internal and external business partners, including customer care, R&D, quality and regulatory, external manufacturing facilities, IT, 3PL, external service providers, and suppliers. Take ownership of operational relationships with third-party manufacturing sites, ensuring effective collaboration and resolving conflicts when necessary. Lead the annual commercial negotiation with the third-party manufacturers to maintain competitive costs and service levels. Drive performance at the company standard for all third-party manufacturers. Actively participate in technology transfer and scale-up processes for new product launches. Execute any product reworks as directed by the quality department. Develop and lead continuous improvement programs within the Supply Chain organization. Develop a customer service strategy that aligns with the company's mission and values, focusing on delivering exceptional service and building long-term customer relationships. Your Profile Bachelor's or Master’s degree, preferably in a technical or science discipline, or equivalent work experience. Minimum of 10-15 years of relevant experience in a medical device environment, specifically in operations, supply chain, manufacturing, procurement, or packaging. Knowledge of working with external manufacturers under a toll manufacturing concept and implementing cost improvements is advantageous. Familiarity with Six Sigma/Process Excellence Tools, Training, and/or Certification is a plus. Fluent in English, and proficiency in German is a strong asset. Excellent oral and written communication skills, with abilities in facilitation, presentation, negotiation, and influencing. Strong track record of practical experience in manufacturing processes, inventory control, and logistics. Understanding of working in a quality-controlled environment.

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