Regional Manager

Job Description : Regional Retail Performance and Analytics Manager SINGAPORE The position will unlock and drive every facets of excellent client experience and service delivery. Key responsibilities Use a variety retail performance tools (eg SAP/Salesforce/Microstrategy, foot traffic tracker, mystery shopping/NPS) to understand the needs of clients and store teams, and identify areas for development Partner with Commercial/Finance and People/HR departments to develop and implement plans to optimise productivity and efficiency, including headcount forecast and incentive programme Champion commercial awareness and growth mindset and partner with regional teams to improve strategic retail KPIs (eg conversation, average transaction) Lead and project manage retail initiatives, from pilot test to full-on implementation Collaborate with regional teams to ensure that all employees are aligned with the company's goals and objectives Key requirements Experienced in regional luxury retail operations/management for fashion, timepiece/jewellery, alcohol, beauty, and closely related categories Data-driven and analytical approach Thrives in an individual contributor position Strong influencing and stakeholders management skills Excellent written and presentation skills Remuneration Between S$110,000 and S$160,0000 fixed base, and variable bonus

---