Restaurant Manager

Job Description : RESTAURANT MANAGER KENYA · The Manager will be in-charge of the entire operations of the restaurant including business growth, maintaining stock level, food quality, display of items, floor maintenance, ambience, staff issues and day to day operations. · Planning and coordinated the shifts of the staff to achieve the best out of each staff and provide the efficient / timely service to customers during peak hours. · Preparing reports at the end of the shift/week, including staff control, food control and sales · Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation. · Doing Conducting inventory control for the minimization of and stock of overstock and also maximize sale and reduce the expiry and wastages. · Supervise of staff performance regarding/hit the availability of product, settlement of product and also passed to service customer/ client. · Coordinating the entire operation of the restaurant during scheduled shifts. · Managing staff and providing them with feedback. · Responding to customer complaints. · Ensuring that all employees adhere to the company uniform standards. · Meeting and greeting customers and organizing table reservations. · Organizing and supervising the shifts of kitchen, waiting and cleaning staff · Maximize sales and profits by setting the standard in excellent Customer Service. · Train and supervise management staffs. · Perform quality improvements. Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service. · Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Ensuring that the Guest Service Standards are achieved. Ensure that proper security procedures are in place to protect employees, guests and company assets. Investigate and resolve complaints concerning food quality and services. Qualifications Requirements: · Minimum of 10 years experience in dining restaurant industry. Minimum of 5 years in management position. · At least 5-7years of experience in star Hotel out of his total experiences what so ever. Coffee shop experience inside of 5-7 star Hotel would be an added advantage. · Bachelors degree in Hotel/Restaurant Management is desirable. A combination of practical experience and education will be considered as an alternative. Strong Command of English both Oral and Written.

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