After Sales Manager

Job Description : After sales / Market Manager -GCC, Africa region Location - Jabel Ali, Dubai - UAE Bachelor degree in a relevant field preferably within Technical/business management. 10 -12 years of experience in a similar position with a track record for strong leadership capabilities. Manage the Aftersales Team, consisting of Service Center Managers and Technicians across the region by setting clear targets and KPIs to excel and over-achieve sales and service levels. Maximize efficiency and profitability for the service departments within the GCC, Africa region, in line with the Current offerings and the projected business growth. Define, implement and manage co-ordination of the long range Strategic plans for the Aftersales business based on future business growth. Ensure all warranty, service and repair work carried out adheres to manufacturer and company standards

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