General Manager

Job Description : SUPERMARKET GENERAL MANAGER LOCATION: ABUJA SALARY: NEGOTIABLE POSITION SUMMARY We are seeking to hire a Supermarket General Manager who will be responsible for the overall management of the supermarket, including planning, organizing, directing, and controlling supermarket operations to ensure efficient and profitable operations. The General Manager will work closely with other managers and employees to create a positive and productive work environment, maintain high standards of customer service, and cleanliness, and achieve financial objectives. RESPONSIBILITIES: 1. Oversee day-to-day operations, managing staff and departments, ensuring customer satisfaction, and setting and achieving sales targets. 2. Maintaining cleanliness and safety standards. 3. Recruit, train, and manage staff, including scheduling, payroll, and performance evaluations 4. Develop and implement marketing strategies to attract and retain customers 5. Ensure compliance with health and safety regulations, and maintain accurate records 6. Analyze financial reports to identify areas of improvement and implement cost-control measures 7. Foster a positive and productive work environment, and resolve any customer complaints or employee issues that arise REQUIREMENTS AND QUALIFICATIONS: · Bachelor's degree in business management, retail management, or a related field preferred. · Minimum of 10 years of experience in supermarket or retail management, with at least 10 years in a leadership role. · Excellent communication and interpersonal skills · Strong leadership and decision-making skills · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Focus on delivering excellent customer service and enhancing the shopping experience for customers. · Knowledge of budgeting, financial analysis, and inventory control to ensure profitability. · Ability to work flexible hours, including evenings, weekends, and holidays. . Familiarity with supermarket software and POS systems. · Ability to stand for extended periods.

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