Country Manager

Job Description : COUNTRY MANAGER OMAN This role is responsible for developing new business, whilst also managing and growing existing accounts in a particular country or region. You will also be required to develop relationships with local financial authorities and represent the companies best interest in the respective country or region. The Country Manager will grow the business by deeply understanding the markets specific challenges, the key partners that provide solutions within the market and the customers’ challenges. The role will entail identifying new sales and business development opportunities whilst providing consultative support to the customer. Responsibilities Lead and represent the Processing Business in Oman and share in the formulation of the overall strategy and business plan for the region. Manage internal and external stakeholders (including regulators, clients and suppliers) effectively. Influence service delivery model to ensure that clients are equally well served. Win new contracts and new projects for clients in Oman in line with the Group Processing plans, standards, and frameworks. Deliver high quality service for existing clients. Ensure positive customer response on customer satisfaction surveys. Achieve agreed EBITDA and revenue targets for the Processing Business in the region. Provide leadership and direction to the processing support team based in different markets. Manage internal relationships with the rest of the organization to ensure that the interests of the clients and the business are well served. Achieves Processing sales objectives by contributing sales information and recommendations to strategic plans and reviews, focusing on cross selling and higher profitability from the clients Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. Negotiates skillfully price and terms of the transaction within the guide to achieve the company’s benefit Ability to grow card volume through identifying, researching, analyzing and bringing ideas on ways and means to help banks implement new card products. Gathering market intelligence on processors and competitors and the use of data gathered to generate leads for possible business growth Always maintain a good customer relationship with clients. Notify existing clients with new products or services offered and identify clients interested in adding the product. Ensure that the client is satisfied after he receives the product and communicating the client banks problems and complaints with the execution of the project to the concerned internal department. Sustains rapport with key accounts by making periodic visits, exploring specific needs. anticipating new opportunities. Protects organization's value by keeping information confidential. Interacts appropriately and professionally with all levels of personnel and builds good working relationships with all stakeholders. Seeks opportunities to provide value-added services to existing and potential clients Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development. Implements strategies to target and secure business opportunities Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments Performs other related duties as requested by the company.

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