Shop Manager

Job Description : SHOP MANAGER SEYCHELLES The shop manager's responsibilities include driving sales, enforcing company policies, ensuring compliance with safety regulations, and managing financial aspects such as daily revenue. Roles and Responsibilities: · Plan, forecast, report on sales, costs and business performance, according to company requirements. · Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority. · Plan and implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers. · Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction. · Manage costs and overheads, and all factors affecting the profitable performance of the shop. · Liaise with external agencies and authorities as necessary (fire services, police, local authorities, health and safety inspectors, etc). · Liaise with and utilize support from suppliers, merchandisers and other partners as required. · Manage, maintain and report as necessary all merchandise and non-merchandise stock. · Manage upkeep and condition of all equipment, fixtures and fabric of shop premises. · Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law. · Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company. · Manage and maintain effectiveness of IT and other essential in-store systems. · Attend meetings and contribute to company strategy and policy-making as required. · Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval. Skills and Qualifications: · Educational Qualification: Graduate · 8+ years of experience as a shop · Excellent communication skills, both written and verbal. · Supervisory and management experience. · Minimum Age limit: 30 Years.

---

Back