Quality Manager

Job Description : QUALITY MANAGER MALAWI FOR DAIRY 10+ years experience Position Overview: We are seeking a skilled and dedicatecl Quality Manager to join our reputable dairy industry company. The Quality Manager will play a crucial role in ensuring the highest standards of product quality and safety across all aspects of our dairy operations. The ideal candidate will have a strong background in quality management, a deep understanding of dairy production processes, and a passion for maintaining excellence in all areas of product development and manufacturing. Responsibilities: 1. Quality Assurance Leadership: · Develop, implement, and manage the overall quality assurance strategy for the dairy industry operations. · Establish and communicate quality standards, guidelines, and procedures to all relevant departments. · Lead and mentor a team of quality assurance professionals, fostering a culture of continuous improvement and commitment to quality. 2. Regulatory Compliance: · Stay up-to-date with industry regulations, standards, and best practices related to dairy production and quality control. · Ensure that all products meet local and international regulatory requirements, including labeling, safety, and hygiene standards. 3. Quality Control: · Design and oversee quality control processes, including raw material testing, in-process inspections, and finished product evaluations. · Collaborate with production teams to monitor and enforce quality standards at all stages of production. 4. Supplier Quality Management: · Collaborate with procurement to assess and select suppliers based on quality criteria and performance. · Establish supplier quality agreements, conduct audits, and provide feedback to suppliers to improve their performance. 5. Quality Documentation: · Maintain accurate and up-to-date quality records, reports, and documentation in compliance with industry regulations and company policies. · Generate and analyze quality metrics to identify trends, areas for improvement, and opportunities for process optimization. 6. Continuous Improvement: · Lead root cause analysis and corrective/preventive action initiatives to address quality deviations and non-conformances. · Drive continuous improvement projects to enhance product quality, streamline processes, and reduce waste. 7. Training and Development: · Provide training to employees on quality standards, practices, and procedures to ensure a consistent understanding across all levels of the organization. · Foster a culture of quality awareness and accountability throughout the company. 8. Customer Satisfaction: · Monitor customer feedbacI and complaints related to product quality, taking proactive steps to address issues and prevent reoccurrence. Qualifications: · Bachelors degree in Food Science, Dairy Technology, Microbiology, or related field. Master's degree is a plus. · Proven experience (X+ years) in quality management within the dairy industry. · Strong knowledge of dairy production processes, quality standards, and regulatory requirements. · Experience with quality management systems (ISO 9001, HACCP) and relevant tools. · Excellent analytical, problem-solving, and decision-making skills. · Strong leadership and team management abilities. · Effective communication skills and the ability to collaborate across departments. · Attention to detail and a commitment to maintaining high standards of product quality and safety.

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