Sales Manager

Job Description : Spare Parts & Service Manager (Sales) -Automotive (D) With two wheeler and three wheeler industry experience. SALARY : Upto 25K AED TO 35 K AED LOCATION OF WORK - UAE, Dubai The Spare Parts and Service Manager Sales (D) is accountable for overseeing the spare parts business for Dubai, UAE and support the West African Countries within the automobile segment of the organization. This role entails managing various aspects of the spare parts business, including sales and marketing, inventory management, vendor relationships, customer service, reporting and analytics, as well as compliance with regulatory requirements. Role & responsibilities · Manage the spare parts business operations for the organization's automobile segment. · Develop and implement effective sales and marketing strategies to maximize spare parts revenue. · Ensure efficient inventory management to meet customer demand while minimizing carrying costs. · Foster and maintain strong relationships with vendors to ensure a reliable supply chain of spare parts. · Deliver exceptional customer service by promptly addressing inquiries, concerns, and issues. · Generate reports and conduct data analysis to track performance and identify areas for improvement. · Ensure compliance with relevant regulations and industry standards governing spare parts. · Collaborate with the Senior Business Manager for strategic guidance and alignment. · Establish effective communication channels with management to provide updates and seek support. Spare Parts Business Strategy: · The ideal candidate should possess a deep understanding of the spare parts market and be capable of formulating and executing a comprehensive business strategy to drive the growth of the spare parts business. This includes identifying market opportunities, setting clear objectives, and implementing effective strategies to achieve sustainable success. Sales and Marketing: · The candidate should have a proven track record in developing and implementing sales and marketing strategies specifically tailored to the spare parts industry. They should be proficient in utilizing various marketing channels to create impactful advertising campaigns, promotions, and pricing strategies. Additionally, the candidate should be adept at leveraging digital marketing platforms to enhance customer engagement and maximize sales. Spare Parts Inventory Management: · Experience in spare parts inventory management is crucial for the candidate. They should possess the ability to accurately forecast demand, identify slow-moving items, and implement strategies to optimize inventory levels. Effective inventory management will ensure the availability of essential spare parts while minimizing carrying costs and obsolescence. Vendor Management: · The candidate should have a strong background in vendor and supplier management. This includes negotiating prices, managing contracts, and ensuring timely delivery of spare parts. Building and maintaining strong relationships with vendors will be essential to guarantee a reliable supply chain and foster mutually beneficial partnerships. Customer Service: · The candidate should have demonstrated expertise in developing and managing exceptional customer service programs for spare parts. This involves providing technical support and after-sales services to customers promptly and efficiently. By prioritizing customer satisfaction, the candidate will contribute to building a loyal customer base and driving repeat business. Reporting and Analytics: · Proficiency in generating accurate reports on spare parts sales, inventory levels, and vendor performance is vital for the candidate. They should possess experience in utilizing data analytics tools to extract valuable insights into customer behavior, market trends, and performance metrics. This information will enable data-driven decision-making and the implementation of effective strategies. Compliance and Regulatory: · The candidate should possess a solid understanding of the relevant compliance and regulatory requirements that govern the spare parts business. Compliance with these regulations is essential to ensure ethical practices, maintain customer trust, and uphold the organization's reputation. By encompassing these above key competencies, the ideal candidate will be equipped to successfully manage the spare parts business, drive growth, and deliver exceptional results while adhering to legal and ethical standards. Reporting Structure: The Spare Parts and Service Manager Sales will report directly to the Business Head Automobile, Dubai. Additionally, there may · The Incumbent should be Ideally BE / B.Tech / Diploma Engineer in Automobiles , In addition should also posses a Masters in Business Administration / Sales & Marketing / Finance from any Reputed University. · Any other Quality certification or Industry Certification or Project Management program will be preferred. · The Knowledge of French Communication will be preferred along with English and Indian Vernaculars ( Like Gujarati, Sindhi and Hindi) Experience: · i) Minimum 8-10 years of experience in similar role in any reputed Automobile Brand or Dealer Organisation. · ii) The Person should have preferably knowledge of Africa Automotive Business.

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