Branch Head

Job Description : BANK BRANCH HEAD KENYA · Candidates have sufficient exposure in handling credit proposals they must have the ability to analyses a balance sheet and arrive at the credit requirement · smooth & efficient running of the branch · Ensuring that required documents displayed on banks notice board · Ensuring proper enforcement of security at the branch including cash remittance& insurance cover. · Ensuring proper supervision on banks cash at counters, at vault, and in transit /sensitive documents & their movements · Ensuring strict adherence to bank’s internal policy ,procedures and Guidelines · Ensuring observance of KYC before authorizing to open new account · Ensuring observance of AML policy & proper handling of suspicious transactions · Checking and analyzing Management Information & Reports · Surprise /snap checking of cash and other sensitive items & timely submission of reports to Head Office · Promptly attending Internal Audit reports and submitting counter reply on time Marketing & Overall Development · Marketing & development of business · Implementing the delivery of sales and the various targets set for the branch · Involvement with business planning Staff matters · Coordinating the duties of the branch staff · Motivating and developing staff morale & keeping the branch to a high standard · Annual staff appraisals, monthly staff meetings Customer Services · Attending customers and ensuring prompt services to them · Dealing and resolving customers’ complaints · Ensuring that standard of services are maintained · Overall accountability for products and services Operations · Joint authorization of all payment transactions exceeding other functionary’s powers. · Checking accounts & initiating actions if they are overdrawn without arrangements or are in excess of agreed arrangement · Checking of daily vouchers& test checking of branch operation · Checking, control & communicating with customers about high value transactions including outgoing /incoming RTGs. · Checking/Handling all foreign Exchange transactions · Attending all communications of Head office/ customers · Second signatures on Pay orders, Fixed deposit receipts & Demand Drafts · Confirmation to HO accounts for RTGs beyond Kes.2.0 million · Control & supervision on various exceptions allowed at the branch which include, Interest rate, waiver of charges/commissions etc. · Credit monitoring and recovery · Control & supervision on daily expenses, Suspense accounts, deletion /reversal of entries made in Core Banking System. · Supervision and timely submission /collection of outward/inward clearing · Joint custody of Strong Room/cash safe · Any other duty allotted by Senior management Preferred candidate profile Public bank with 12+ years exp. Credit management is required JOB LOCATION : KENYA (East-Africa)

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