Regional Service Manager

Job Description : Regional Service Manager (Construction equipment) -Dubai Job description Role & Responsibility (Middle East & Africa) Identify, investigate and process warranty claims from dealers Analyze the root cause of technical problems and suggest the best solutions for dealers/customer Monitor the progress of current service projects, and communicate with the headquarters in order to align the understanding together Support dealers with day-to-day service operation Evaluate dealers’ service performances and abilities Cooperate with Aftermarket Sales Team to provide the best uptime of equipment for end-users Assist Sales Representatives in developing new dealerships Put together service material for training of dealers/customers Location : Jebel Ali Freezone, Dubai Education Level : Bachelor’s degree in Mechanical Engineering, or related field

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