Technical Service Manager

Job Description : Manager-Technical Services (Injection Moulding) Location-DUBAI Qualification- Engineering/bachelor’s degree in Polymer / Plastic / Petrochemical Technology or related discipline Experience - 12 years+ experience in Injection Moulding Application – Technical Experience / Production Experience / Design & Development experience Job Purpose: To provide technical support to customer during complaint resolution To support in new product acceptance at customer end by providing requisite support in trials Visit to prospect customers for getting new orders. Skills and Knowledge : Knowledge of plastic processing Knowledge of Extrusion process, Injection Moulding process Knowledge of Injection Moulding application Job Role: Technical services work like attending to customer complaints, attending to customer queries on technical matters etc pertaining to injection moulding application. Ensuring effective coordination between the QA, R&D Team, Marketing Team and the customers for complaint resolution and new product testing. Support in conducting trials on customer's machine wherever required and convincing customers regarding the use of our products. Meeting the prospect customer and collecting data for required product

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