Quality Assurance Manager

Job Description : QUALITY ASSURANCE MANAGER GHANA FOR FMCG PRODUCTION 15+ years experience · Hires and trains quality assurance staff. · Oversees the daily workflow and schedules of the department. · Conducts performance evaluations that are timely and constructive. · Handles discipline and termination of employees in accordance with company policy. Duties/Responsibilities: · Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery. · Identifies and sets appropriate quality standards and parameters for products. · Communicates quality standards and parameters to QA team, product development team, and other appropriate staff. · Coordinates product testing processes. · Participates in product testing. · Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues. · Reviews client, customer, and user feedback. · Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies. · Performs other duties as assigned.

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