Country Manager

Job Description : COUNTRY MANAGER THAILAND FOR HEAVY MACHINERY In this business critical role you will be responsible for defining the broad business development strategy, delivering the highest sales and quality service. You will also take the lead providing direction to all marketing-related activities, including brand management, market research, events management and directory/league table submissions. Lead the process of defining and driving company’s core values, vision and mission in a way that promotes a caring culture, puts others first and takes care of those the team lives and works with Lead, develop and supervise assigned team members in the performance of their duties including, but not limited to, interviewing, hiring, evaluating, scheduling work activities, engaging, managing, disciplining, and performance management when required Establish and monitor individual and team goals which are aligned with the organisation's strategies and objectives to drive key business results Lead the development and deployment of a comprehensive strategic business plan in alignment with the organisation's financial and operational objectives; including but not limited to annual store benchmarks and budget Manage the financial outcomes of the organisation including but not limited to, preparation and maintenance of organisational budget; financial projections, including profit/loss projections compared to performance; analysis of financial, warranty and other relevant data as organisation's financial performance. Oversees the evaluation, allocation, and management of physical and financial resources in a way that invests for future growth but carefully Focus on customers in a way that listens to customer needs, proactively responds, and reacts to market trends and expertly supports customers and their work Uses existing basis of product knowledge that demonstrates expertise in the equipment, the work, and the markets Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members Responsible for ensuring that sound and safe business practices and processes are implemented Proactively seek and participate in available company-sponsored development, to develop and advance knowledge base and skill set, while encouraging it in the team also Actively monitor and manage the team’s use of the CRM to maintain a strong sales pipeline and enhance the customer experience Bachelor’s degree in business, marketing, operations, or related field is required with 10 years’ experience in progressively responsible leadership roles required Master's degree in business preferred Demonstrated operational expertise in sales, parts and service Excellent analytical and problem-solving skills Ability to research and analyse market and business information and present to appropriate audience Understanding of the external market and customer requirements Demonstration of excellent verbal and written communication skills Ability to demonstrate cultural awareness and understanding Proven business and people management experience Excellent customer service skills

---

Back