E commerce Head

Job Description : E COMMERCE HEAD ( OPEN TO EXPATS) An exciting Head of Ecommerce job has arisen in a leading retail & fashion firm in Ho Chi Minh City Vietnam. They are looking for an experienced Head of Ecommerce talent who enjoys working in a fast paced environment. You will love the challenge of building the online marketing business of this leading and growing retail firm This role is based in Ho Chi Minh City. As the Head of Ecommerce you will be responsible for developing and executing the online retail strategy. This leadership role requires a seasoned professional with a strong background as Head of Ecommerce, expertise in building brand websites, and a track record of significantly growing online revenue. You will lead a dynamic team of 20 individuals, shaping the digital presence in the retail and fashion sector. Ecommerce Strategy: Develop and implement a comprehensive ecommerce strategy to drive online sales and enhance the digital presence of multiple brands Brand Websites: Oversee the creation and management of brand websites, ensuring a seamless and engaging online shopping experience for customers Revenue Growth: Drive revenue growth through effective ecommerce initiatives, optimising conversion rates, and implementing innovative online marketing strategies Team Leadership: Manage and inspire a cross-functional team of 20 professionals, including ecommerce managers, digital marketers, and website developers Platform Management: Collaborate with IT teams to select, implement, and optimise ecommerce platforms, ensuring they align with business goals Data Analysis: Utilise data analytics to gain insights into customer behaviour, preferences, and trends, and use these insights to inform ecommerce strategies Partnerships and Collaborations: Identify and pursue strategic partnerships and collaborations to enhance online offerings and reach new customer segments Budget Management: Develop and manage budgets for ecommerce initiatives, ensuring efficient allocation of resources for maximum ROI To succeed in this role, you must have good communication skills in English. Bachelor's degree in Business, Marketing, or a related field; advanced degree or certifications are a plus Minimum of 12 years of experience as a Head of Ecommerce, preferably in the retail and fashion industry Proven experience in building brand websites and significantly growing revenue through ecommerce channels Strong leadership skills with experience managing a team of 20 or more individuals Expertise in ecommerce platforms and technologies, with a focus on delivering exceptional online customer experiences Analytical mindset with the ability to translate data into actionable insights Previous experience in the fashion industry is a strong advantage Excellent communication and interpersonal skills, with proficiency in English and Vietnamese

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