Retail Head

Job Description : RETAIL HEAD GHANA This job role is responsible for overseeing all aspects of the retail operations, including leading the current team of retail employees, developing new products or services, making the company as a multi brand, multi category stores, managing inventory, and ensuring that the company meets its financial objectives. Planning & implementation of Business Strategy for the company's Retail Business Plans and execute strategy for transition of the company into full multi-brand, multi-category Retail Chain Drives the growth of the company from 28 to 50 shops in 2 years Ensuring Top Line Achievement for the Retail Business Preparing Budget for Retail Business Drive sales performance in each line of retail business to achieve set target Accountable for the profit and loss of the retail business Ensures Maximum Sales and profitability in each r Identifies good locations for new stores, initiate process for acquiring and setting up the store and bring the store to life Identifying & dealing with Property Brokers for New Store Opening Sourcing & procuring the Fittings & Fixtures for the company's stores Finalizing on the Planogram & the company's Store Layouts Numeric Expansion - Increasing the Top Line sales of the stores Weightage Expansion - Opening New Stores Ensuring Stores are opened within the Budgets & the agreed timelines Signing with and getting renound Brands selling their products through the company Stores, thus making the company a Multi Brand Store Identifying and placing New Categories within the company stores, thus offering wide range of Products to the Customers Implementation of Shop In Shop Concept Revenue generation through the Shop In Shop Concept i.e. Leasing of Retail Space Procurement of the New Products Categories & SKU's Making the company as first Choice of Customers as Multi Brand Retail Stores for Consumer Electronics & Home Appliances Plan & Execute the end to end Marketing & Communication strategy for retail Business Preparation of the Marketing Budget for Retail Business Plan & Execute the ATL & BTL Activities, ensuring increase in Walk -ins & Ticket Size Institutions Tie - ups & Communication Ensuring enhanced visibility and Branding of the compamy's stores Gives directives on the running of the stores Ensures compliance to with Company policies and operational guidelines Training employees and providing performance feedback, while ensuring that they are complying with company policies and procedures Reviewing sales reports, customer satisfaction surveys, and other data to identify opportunities for improvement or changes in store operations. Liaises with other company functions to ensure achievement of sales objectives. Finds stores best practice the function area of expertise Ensures appropriate workflow management between staff through appropriate delegation of work. Ensuring that the store is staffed with employees who are trained, motivated, and respectful of customer needs Ensure all employees have their KRA's well defined Identifies training and developmental priorities for the department to ensure that all employees possess the requisite skills and knowledge to successfully perform their roles and responsibilities. Coaches and mentor employees as appropriate to improve individual performance and develop a motivated and high performance team. Exploring expansion opportunities through continuous market research Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies Brand Promotions & Brand Building, thus achieving the desired market share for the business vertical Requirements The candidate we are looking for, should have the following skills; Excellent knowledge of the Retail Business Good knowledge of Electronic Retail Stores Operation, Development and Management Proven experience in customer relationship management. Good understanding of Category Management Sound financial, analytical capability Good Computer Skills - MS Excel & ERP Excellent communication and relationship management skills are the crux of the Job. Planning & Organizing Skills Leadership ( Taking Charge ) Good Execution & Delegation Skills Decision Making Communication, Team work, Interpersonal Skills Networking Ability Achievement Orientation, Driving team & assign tasks Creative Thinking - Thinking out of box Strategic Thinking Tolerance YOU MUST HAVE A BACKGROUND EXPERIENCE IN RETAIL OF ELECTRONICS GOODS AND SHOWROOM MANAGEMENT Bachelor Min 15 years’ experience out of which at least 10 years in similar position in Retails with an organization/s of repute. BSc Sales and Marketing or Marketing or similar professional qualification plus MBA

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