Group General Manager

Job Description : GROUP GM GCC Group General Manager who will provide multi-hotel leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction of their property and of the group. The role will act as a direct supervisor to General Managers, and will provide support and resources, both in person and remotely, while reporting to the Group CEO. This role has a dual responsibility in the operational management of a large, integrated resort, and having strategic leadership over a group of hotels and resorts. Responsibilities: Promotes hotel's policies and philosophies to associates and guests through direct and indirect interaction. Oversight of all financial aspects of each hotel in the portfolio: P & L, CapEx, Forecasting, and Budgeting with detailed presence of own property. Ensures operational excellence for all hotels in the portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations. Ensure brand Quality Assurance Compliance/Performance and approve action plans generated by hotel(s). Acts as liaison between hotel General Manager(s) and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR and learning, POMEC, PR, Revenue Management, and Owner Relations. Acts as a role model and provides guidance on company culture. Selects, develops, manages, and leads management team members of the Resort. Guides, develops, and implements policies, procedures, and systems to improve business operations. Provides leadership to annual marketing plans of own property and the group. Qualification, Skills, Knowledge, and Abilities Needed to Perform the Job but not limited to: Minimum 10 years' experience in the hotel industry (Preferably in GCC). Experience in multi-unit leadership is strongly preferred. Sales and Revenue Management experience preferred. General Manager experience required. Ability to manage others personally and remotely. Deep understanding and support of the company pillars. Follows and promotes company policies and procedures and is able to effectively. articulate and present the Company's vision and values. Leadership skills including coaching, mentoring, feedback, and training. Travel Limited. Great ownership relations. Additional Responsibilities: Demonstrates dependability and shows a sense of urgency about getting results. Presents ideas, concepts, and information effectively and clearly through the spoken word. Need flexibility, Adapts and changes course of action when appropriate. Able to take initiative, and action proactively. Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals. Works cooperatively with others to accomplish business goals and objectives. Delegates responsibility and authority effectively and holds team responsible. Celebrates successes and reprimands poor performance.

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