Supply Chain Director

Job Description : SUPPLY CHAIND IRECTOR ( OPEN TO EXPATS) Reporting to the Chief Operating Officer, you will lead and manage two key departments – Supply Chain & Logistics, and Customer Service. Provide strategic leadership for supply chain & logistics and customer service departments Develop and implement annual work plans and quarterly OKRs Establish monthly performance benchmarks and collaborate with line managers on action plans Create P&L and budget for both departments, optimising costs and monitoring billing trends Oversee daily operations, including supply planning, warehouse activities, transportation, and customer service Proactively identify and mitigate risks associated with daily operations Develop and maintain Standard Operating Procedures (SOPs) while ensuring team compliance To succeed in this role, you must have good communication skills in English. Minimum 10 years of experience, with at least four years in managing complex operations Strong stakeholder management and communication skills Proven track record in analysing and optimising operational processes Ability to perform activity-based costing, identify cost optimisation opportunities, and re-engineer processes Focus on standardising processes, setting operational principles, and improving KPIs Analytical mindset, utilising data and business intelligence for informed decision-making Fluent communication in English and Vietnamese

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