Country Manager

Job Description : COUNTRY MANAGER ETHIOPIA a large-scale, multinational manufacturer and distributor of food processing equipment, technologies and services. For their office in Ethiopia, they are seeking a Country Manager to further support and develop the region in terms of market growth and local operations. PURPOSE OF THE ROLE: Focused approach on the development of new client relationships in the assigned market and on developing new market segments. Securing compliance of the ET (Ethiopia) branch, implementing best practices for administration and cost responsibility for expenditures of branch in cooperation with the Finance Manager. Developing of sales and operational structures for Ethiopia in cooperation with the customer service team and the supervisor. MAIN TASKS: Develops and leads the country organization in terms of business and people within Ethiopia (additionally market responsibility for Eritrea and Djibouti) and secures the sales targets. Ensures the required transparency in his/her market territory (market potential, competitor activities, customer trends, etc.) Ensures efficient customer support in his market territory. Develops, including in-house and external specialists, customised concepts and ensures an effective project and quotation preparation as well as conducts sales negotiations. Develops and expands the company's market presence. Implementation of strategic market initiatives, proactive selling of retrofits, further development of market segment related standard plant solutions and customer service solutions. Handle customer complaints. Identify and resolve client concerns. Implements the sales targets of the company in his market territory. Is responsible for optimum customer service and customer support. Identifies business requirements and uncovers opportunities for improvement. Prepares action plans and schedules to increase business activities in the assigned territory and implements the plans. Establishes and maintains current customer and potential new customer relationships. Entrepreneurial development of customer service activities. Supports his/her colleagues in the subregion Other duties as assigned. QUALIFICATIONS AND EXPERIENCE: University degree in business administration, engineering or similar Alternatively, specialized training with relevant professional experience. Knowledge of Grains and Food processing (ideal), e.g., based on his/her current role with experience and qualifications. Minimum 20-25 years of sales and/or business development experience in the industry as well as management experience Languages: English and Amharic. French beneficial OTHER SKILLS AND COMPETENCIES: Proven ability to work in a matrix organization and in an international organisation Has the ability to conduct sales conversations and contract negotiations, as well as the managerial skills to build up and lead a small organisation with around 5 employees Strong customer orientation and "hunting instinct" for business and new orders Strong interpersonal and teamwork skills Systematic, structured way of thinking Innovative thinking and "out of the box" approach Excellent communication skills Self-driven and results-oriented

---

Back