Retail Operations Director

Job Description : RETAIL OPERATIONS DIRECTOR INDONESIA ( OPEN TO EXPATS) One of the largest apparel fashion retailers in Indonesia is seeking a passionate and experienced Retail Operations Director to join their team. This role offers an exciting opportunity to be part of one of the largest apparel fashion retail companies, with stores spread throughout Indonesia. The successful candidate will have the chance to shape the future of retail operations, ensuring the smooth running of all stores and delivering exceptional customer experiences. Opportunity to lead operations in one of the biggest apparel fashion retail companies Chance to shape the future of retail operations across Indonesia Role focused on delivering exceptional customer experiences As a Retail Operations Director, you will play a pivotal role in shaping the future of the company's retail operations. You will oversee daily operations across all stores, ensuring they run smoothly and effectively. Your role will involve developing operational policies, collaborating with cross-functional teams, managing budgets, and identifying growth opportunities. Your commitment to delivering exceptional customer service will be key to your success in this role. Oversee daily operations across all retail stores ensuring efficiency and effectiveness Develop and implement operational policies and procedures to enhance overall store performance Collaborate with cross-functional teams to drive sales and profitability Ensure high levels of customer satisfaction through excellent service delivery Manage store budgets and maintain statistical and financial records Identify opportunities for growth and propose innovative ideas for increasing market share The ideal candidate for this Retail Operations Director position brings a wealth of experience in retail management. You possess a strong understanding of store operations and management principles. Your excellent interpersonal skills enable you to build relationships at all levels, while your analytical abilities allow you to forecast sales volumes and maximise profits. Your organisational skills are second-to-none, enabling you to manage multiple stores simultaneously. Above all, your commitment to delivering exceptional customer service sets you apart. Proven experience as a Retail Operations Director or similar leadership role within the retail sector Strong understanding of store operations and management principles Excellent interpersonal skills with the ability to build relationships at all levels Ability to analyse sales figures and forecast future sales volumes to maximise profits Strong organisational skills with the ability to manage multiple stores simultaneously Commitment to delivering exceptional customer service

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