General Manager

Job Description : GM TANZANIA a leading transport and logistics company, is looking for a General Manager to join their team. The scope of responsibilities of the General Manager includes management of the operations team on day-to-day activities, overseeing all tasks for the Operations Department of the Company, taking ownership, being cost effective and contributing to ensure the smooth running of the Operations Department whilst protecting and uploading the Company brand/image. The GM is overall responsible for the fleet’s P&L and Budget process and will own the following KPIs (amongst others): Revenue per km, Km per truck, Truck turnaround time, Costs per km, Accidents, Invoicing Efficiency Client and Employee satisfaction Assume overall responsibility for data quality in our operational systems and ensure timely and accurate reporting (operationally & financially Own all operational procedures. Represent the company Group locally. Visit Clients and suppliers regularly. Performing regular operational audits to ensure compliance and providing month end/quarterly reports. Managing and recruiting human resources performance (Operations staff & Drivers) and ensure development to optimize utilization. Provide continuous leadership, supervision, training, and development of all teams ensuring an effective, motivated, and cohesive team thus executing the Companies values and commercial objectives. Assisting in commercial and contractual negotiations. Ensuring compliance with relevant legislation including HR requirements and internal policies. Assist to ensure all employees are aware of Health and Safety and carry out daily tasks in the safest possible working environment. Liaise with representatives in various regions to ensure that all issues are deal with, response times remain quick, and that border clearances and turnaround of trucks remain high priority. Report to Management/Legal and HR Departments any deviation from regulations and/or any misconduct by any driver, to ensure corrective actions and/or disciplinary proceedings where necessary. Always liaise and coordinate with port and/or customs and/or road authorities’ procedures as relates to the company and the movement of our trucks. Contribute for the continuous development of operational systems to benefit and reduce wasted time. Ensure operational systems are used to their full functionality which always allows for full control of the fleet and full visibility and risk management. Report any accidents, thefts, fines, or breakdowns to either Legal Department and/or Workshop and ensure that all legal interests are followed up. Liaise with Workshop Department to ensure regular servicing and maintenance of the fleet is maintained, ensuring that the the company fleet is both cosmetically sound and technically reliable to maintain a high safety record and professional image. Ensure that information related to the interests of the company and or the markets within which we operate are communicated to management and other relevant parties. Contribute with any innovative ideas or ways that may improve the operations and/or efficiency of the company and share/communicate it in a proper manner to management. Perform other tasks as may be required by the Country Manager / CEO and his/her Deputy. Good communication and Co-operation skills. Strong customer and human resources relationship (staff) management skills. Details orientation (accuracy and quality orientation when working Strong Leadership skills. IT knowledge: excellent knowledge of Microsoft Office products (word; excel; PowerPoint); Academic Background: Degree in Business and Administration, Logistics And/or Transport Master’s Degree is preferred. Extensive knowledge of company business model and business needs. Good knowledge of local organizations. Experience required preferably minimum 5-10 years in Cross border Transport/Logistics in Africa (Tanzania, Zambia & the DRC) IT knowledge: Excellent knowledge of Microsoft Office products (Excel; Word; PowerPoint), as well as ERP, WMS & Transport Management Systems

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