Chief Technology Officer

Job Description : CHIEF TECHNOLOGICAL OFFICER JAMAICA FOR TELECOM Lead the overall technical operation of the GSM mobile network in the country. In conjunction with the Group Operations Director devise the strategy for the Technology department of the MNO ensuring alignment with Company goals and values. Work with business stakeholders to agree a Business Case development framework, which ensures goal congruence and joint ownership of initiatives within the Technology department. Oversee the design and operation of the network to ensure optimal quality of service and availability for the various nodes within the MNO’s network. Work closely with the market CFO and take full responsibility for the Technical Capex & Opex Budgets for rollout and operations. Produce, maintain and implement a 3 years expansion/investment plan (CAPEX) that will deliver a network in line with an approved network strategy and with the company business targets. Report and optimize overall engineering operational expenditure (mainly support, electricity, fuel and HR costs) Secure roll out targets according to company requirements for coverage and capacity by implement necessary radio, core, transmission and VAS expansions. Liaise with vendors and service providers to ensure that all Customer Service Requests raised are dealt with in an efficient and timely manner according to contractual agreement. Provide leadership, support and guidance to the technical management team to ensure that the team can deliver on their stated objectives through ongoing assessment, coaching and development. Meet and report on license commitments – roll out, QoS targets, ensuring compliance with telecom authority policies (spectrum, reporting,) that are linked to technical matters. Liaise with the incumbent and the Telecom Regulator for all the interworking issues. Skills, qualifications and experience: Degree/ diploma in telecommunication/Electrical/Electronic Engineering or similar Proven track record in the area of Charging System, Transmission, BSC & MSC elements & end-to-end GSM networks Network Operations/Managed Services, Program Management, Network Planning/Technical Strategy, Network Cost Optimisation, Disaster Recovery/Business Continuity, Core/IN/VAS/Radio & Transport Networks, 3G, 4G, 5G, IMS, VOLTE, WiFi, NFV, Cloud Services At least 20 years’ experience in the Telecoms industry with a minimum of 3 years’ experience in a senior management role, ideally in a similar role in fast-paced telecom emerging markets Capacity to work under sustained pressure Experienced in Group & Opco level leadership roles with telecom companies Managed large CAPEX/ OPEX budgets, strong Vendor Management skills Possess effective presentation, verbal and written communication skills. Strong problem solving, analytical and decision-making skills.

---