Chief Operating Officer

Job Description : Chief Operating Officer (COO) - Fleet Management -UAE Specializing in Food and Beverage Delivery Services • Oversee and manage operations for a fleet of 5,000+ biker riders on a variable pay per delivery model. • Implement and optimize technology systems to enhance rider productivity and efficiency. • Manage cash collection processes from riders, ensuring timely and accurate collections. • Lead and supervise Profit and Loss (P&L) analysis to understand costs and revenues on a per-client basis. • Develop strategies to improve operational efficiency, customer satisfaction, and profitability. • Collaborate with cross-functional teams to ensure seamless coordination between operations, tech, finance, and customer service. • Analyze market trends and industry developments to identify growth opportunities. • Monitor key performance metrics and operational KPIs for data-driven decisions. • Mentor and coach operational teams to foster a culture of continuous improvement. • Minimum of 10 years of experience in the food and beverage delivery services industry, with a focus on fleet management. • Proven track record of managing a sizable fleet of biker riders (over 1,000) in a dynamic environment. • Strong expertise in implementing and optimizing technology systems for operational efficiency. • Experience in managing cash collection procedures and financial processes related to rider transactions. • Proficiency in P&L analysis and interpreting financial data for strategic decisions. • Excellent leadership and communication skills to drive organizational change and inspire teams. • Strategic thinker with a proactive, results-oriented approach to problem-solving. • Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).

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