Director

Job Description : AFTER SALES AND LOGISTICS DIRECTOR SPAIN This role is open to all Spanish speaking candidates worldwide who will be responsible for leading the after sales and logistics strategy in the company, ensuring efficiency in the vehicle reconditioning and preparation processes, as well as optimizing the logistics network to maximize the profitability of B2C and B2B sales. MAIN RESPONSIBILITIES AND TASKS • Cost and Profitability Management: Monitor deducted repair costs and analyse the profitability gap between B2C and B2B channels. • Process Optimization: Design and execute a distribution model that enables efficient vehicle preparation and reconditioning. • Interdepartmental Collaboration: Work closely with sales, finance and customer service teams to ensure smooth integration of after-sales and logistics processes. • Negotiation and Workshop Management: Negotiate agreements with workshop networks across Europe and manage an extensive network of workshops and reconditioning centres. • Quality Control: Define and ensure compliance with quality standards in vehicle preparation. • Warranty Claims: Manage warranty claims efficiently. • Lean Logistics Flow Development: Implement lean logistics flows to optimise efficiency and reduce costs. • Analysis and Reporting: Analyse operational data and produce reports for strategic decision making. JOB-SPECIFIC TECHNICAL COMPETENCES • Bodywork and Painting, Mechanics and Surveys: Extensive experience in these areas. • Workshop Network: Extensive European network of workshops and reconditioning centres. • Lean Logistics Flows: Ability to design efficient logistics flows. • Preparation Quality: Definition of preparation quality standards. • Negotiation: Ability to negotiate agreements with workshop networks at a European level. • Quality Control: Management and quality control of agents in Europe. • Warranty Claims: Experience in warranty claims management. EXPERIENCE REQUIRED • Minimum 25 years of experience in similar positions in the automotive or retail sector, preferably in the used vehicle sector. • Proven experience in team management and in optimising logistics and reconditioning processes.

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