Manager

Job Description : CONSUMER PRODUCTS AND SERVICE MANAGER BENIN a leader in the telecommunications industry, delivering innovative products & consumer services that enhance the lives of their customer s. They are dedicated to providing high-quality, cutting-edge telecommunications solutions, with a focus on "customer satisfaction and market leadership". Due to an expansion of their business, they are now seeking a Manager of Consumer Services to join their marketing team. Reporting to the Chief Marketing Officer, You will be responsible for carrying out the below duties: Product Strategy & Development: Lead the development and execution of the consumer product strategy in Benin , focusing on delivering high-quality products and services that meet customer needs and drive business growth. Market Analysis: Conduct thorough market research and competitor analysis to identify new opportunities, trends, and gaps in the market. Product Life cycle Management: Manage the entire life cycle of consumer products and services, from conceptualization and development to launch and post-launch performance management. Customer Experience: Work closely with cross-functional teams to ensure that product offerings align with customer expectations and enhance overall user experience. Pricing & Positioning : Develop and implement effective pricing strategies and product positioning to maximize Innovation & Trends: Responsible for staying up to date with industry trends in Benin to drive product development and maintain a competitive edge You bring 10 years of working experience as a Manager of Consumer Products & Services within the telecommunication sector covering the Bénin market Proven track record of driving P/L ownership in a competitive commercial environment Experience in leading change/transformation at an operational level Excellent fluency in both French & English is required Must be willing to relocate to Benin You possess strong leadership skills and can effectively implement change within the group

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