General Manager Retail

Job Description : GM RETAIL DUBAI 20+ years experience AED 40K The General Manager will be responsible for cashing up, training and helping develop the store’s staff. The position lends support towards the brand's development, ensuring that the brand is well represented within UAE. • Ensure that objectives are executed seamlessly and professionally • Managing Sales and Conversion • Support the implementation of revenue generation initiatives • Support the delivery and measurement of promotional activities, including staff incentives • Assisting in management/running of staff meetings, ensuring the team are fully briefed and action points are recorded and achieved • To ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work • Review and communicate financial information to assist in proactive and timely decision making • Manage monthly stock-takes and review results and variances with relevant departments • Ensure that in house control systems/audit requirements are adhered to • Control costs without compromising standards and customer experience • Forecast potential revenues and costs for revenue/cost centers, with particular reference to labour forecasting • To build and maintain an efficient team of employees, driving the team towards the objectives • To review the recruitment and selection employees to the agreed staffing levels using cost effective recruitment methods • Support the delivery of all key training with the GM, identifying training needs and capability gaps within the team • Support the management of all employees’ performance in line with job descriptions, giving regular feedback and appraisals • To assist in the management of disciplinary and grievance issues within the department in consultation with the COO • Audit holiday and sickness administration to ensure consistency and accuracy • Understand the use of Risk Assessments and their importance to the business • To ensure all departmental staff work hygienically and productively • Ensure a safe workplace by identifying and reporting hazards and taking corrective action • Identify maintenance activity required in order to uphold the required standard and forward these to the COO • Work closely with the COO to ensure that the Division’s goals are met • Should have at least a Postgraduate Degree in a related field • Extensive retail experience required, with at least 5 years of that experience as a manager, leading a team • Have proficient leadership, organizational and supervisory skills • Be able to communicate successfully in both written and verbal format • Be able to properly manage teams/employees and motivate them to achieve their goals • Must be supportive of the COO, and confident enough to handle his/her tasks when required • Must think critically • Must be open minded • Must be able to comprehend numerical and financial information

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