Chief Technology Officer

Job Description : Chief Technical Officer (CTO) Location: Abuja, Nigeria (West Africa) Industry: Internet Service Provider (ISP) JOB DESCRIPTION CHIEF TECHNOLOGY OFFICER (CTO) Chief Technical Officer (CTO) being part of the top management, is in charge of company's technological strategy, direction and growth to ensure that the company's technological initiatives support its principal strategic objectives and that the organisation can satisfy the requirements of its customers and investors. Developing a short and long-term strategy Develop and execute a comprehensive technology roadmap tailored to the ISP industry, focusing on network expansion, reliability, and scalability. Ensure that the company is going in the right technological direction and has the right technical offering and an excellent technical vision to keep it afloat in the tech- powered competitive space. Stay abreast of regulatory requirements and compliance standards relevant to the industry, ensuring that our operations adhere to all legal and regulatory obligations. Technological innovation Being updated on the technological innovation happening in the ISP space to enhance our internet service offerings, staying ahead of industry trends and technological advancements. Responsible for making amendments to the offerings technical aspects depending upon whats needed presently or will be in demand in future. Cultivate strategic partnerships with technology vendors, industry associations, and government agencies to leverage resources and drive mutual growth opportunities. Managing, overseeing, continuous monitoring and maintaining the companys technical network infrastructure optimally by ensuring that the QoS parameters and KPIs relating to the network are met with at all times. Optimisation of internal tech infrastructure Responsible for the optimisation of the internal business operation processes using technology available within the company. Business transformation Evaluate and implement best practices for network security, data protection, and disaster recovery, safeguarding our systems and customer data from potential threats Responsible in developing policies and procedures, making changes in the businesss technology to enhance products/services and ensure it is aligned with its business objectives. Collaborate with CEO, top-management and cross-functional teams to identify and address customer needs ensuring that our technology solutions meet or exceed customers expectations and is in accordance with the company's broader business plan.. Leadership and management Manage and mentor a team of skilled professionals, fostering a culture of innovation, collaboration and continuous learning. Overseeing and directing the technical team that involves recruiting, training and coaching team members and establishing team goals and objectives. Effectively explain the company's technological vision and strategy to the team and provide the necessary resources and support to execute objectives successfully. Responsible for the management of the technology budget and resources that include setting financial objectives, controlling spending and identifying and prioritising technological investments, assessing the ROI of technical initiatives and recommending which projects to pursue. Provide regular updates to senior management on the status of technology initiatives, key performance indicators and emerging risks or opportunities Provide options to the CEO about the possible technologies that the company can employ to fulfil a particular need/goals. In addition, lay down the cost of this technology. To have problem-solving abilities such as critical thinking and research to identify issues, evaluate alternative solutions and apply problem-resolution tactics quickly and efficiently to support the teams' success. Employ leadership abilities to allocate responsibilities, interact with teams and mentor team members when necessary. These skills ensure that the CTO develops trust with employees and help the team accomplish their duties to the best of their abilities in finishing work on time and leading groups that consistently meet deadlines QUALIFICATION & REQUIREMENT CTO QUALIFICATION B.E. / M.E. / B. Tech / M. Tech in Electronics & Telecommunication from a premier institute with a minimum of 20 years of relevant experience in the ISP industry, of which at least 10 years in the senior management. Communication skills Excellent written and verbal communication & presentation skills are critical Project management Since the nature of this job involves managing the development of complex technical initiatives, proficiency in project management is essential. This requires the ability to engage with the vendors and other stakeholders, develop project plans, monitor progress and manage deadlines and budgets. The CTO can also be risk- aware and familiar with agile approaches to handle many projects simultaneously. Business skills To be able to understand the organisation's business model and industry trends to drive technology initiatives create value for the organisation. CTO should be able to manage technology budgets and should be comfortable with financial analysis and risk management. Technical Proficiency Substantial experience in LTE 4G environment with good knowledge of Radio Network, Core Network, IMS, IT Billing, Infrastructure, Processes and other relevant protocols. Experience with various networking hardware and software solutions is also essential. Experience in designing, implementing, and managing large-scale network infrastructures is vital. This includes knowledge of data centres, operations, cloud computing platforms, and network virtualization technologies. Proficiency in software development languages and frameworks is an also beneficial. Have strong understanding of cyber security principles and practices. This include knowledge of encryption, intrusion, detection & prevention systems, and security compliance standards. Strategic Planning Comprehensive knowledge and experience on the business side of the ISP industry, including revenue models, customer needs and competitive dynamics to make informed technology decisions that drive business growth and profitability. Ability to develop and execute long-term technology strategies aligned with business goals which involves assessing market trends, evaluating emerging technologies, and making strategic decisions about infrastructure investments and upgrades. Leadership and Management Skills Possess strong leadership and management abilities to effectively lead and manage technical teams. Fostering a culture of innovation, providing mentorship and managing resources efficiently. Effective communication skills to convey technical concepts to non-technical stakeholders, collaborate with other executives, and build partnerships with vendors and industry peers. Ability to troubleshoot complex technical issues and develop innovative solutions. Strong understanding of relevant regulations and ensure the company remains compliant.

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